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Honda Payment Relief Process


Your health, safety and comfort will always be our utmost priority. During this unprecedented COVID‐19 situation, Okotoks Honda and Honda Canada are taking proactive and preventative measures to ensure your well‐being and that you can reach us at your convenience with any questions you may have. Our employees and Honda associates will remain accessible and will continue to provide the full professional support and service you have come to expect from us.

180 Days | No Payment | For Finance + up to 2% Loyalty Rate Reduction


Let us help you in any way we can.

Okotoks Honda and Honda Canada are cognizant of the fact that the mandated closures of several businesses and services by our Federal and Provincial governments will have a detrimental impact on many of our current and prospective customers. To this end, Okotoks Honda would like to make our customers aware of the following options:

If you have been impacted by COVID‐19 and have questions or concerns about your Honda Lease or Finance payments, please contact us at 1‐800‐387‐5399 or via email at cs@honda.ca.

Honda Financial Services and Honda Customer Service will also work with customers regarding lease maturities in the next 90 days. Please contact us and we will fill you in on details regarding all the options current and prospective customers have regarding financing during the COVID-19 disruption.

Should you wish to expedite the process for Honda Payment Relief, please email Honda Canada Customer Service and include the following details:

  • Full Name (First & Last)
  • Full Address (as noted on your account)
  • Telephone Number (as noted on your account)
  • Vehicle Identification Number (VIN) or Honda Financial Services (HFS) account number
  • Date of Birth
  • Original Selling Dealership – Okotoks Honda, Dealer Code 3117

*Current turnaround time for email requests is 7 business days. If you have a vehicle loan with another financial institution (Royal Bank, TD etc.) and have questions or concerns, please call us at 403.842.1100 or  email finance@okotokshonda.com

Thank you


With a 4.9 Google Rating and over 2400 Reviews – let us show you how we’ve earned the 2019 Honda Excellence Award by giving you the VIP service you deserve.


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Okotoks Honda is located at: 100 Northgate Boulevard • Okotoks, AB T1S 1A2
Okotoks Honda 50.745279, -113.977070.