The Okotoks Honda Team is thrilled to have received Honda Canada's Driving Excellence Award!
We would like to thank our Okotoks Honda customer family for rating their sales and service experience as among the very best, and the great people at Honda Canada for recognizing our team's daily efforts in delivering great customer care! It's nice to know hard work and attention to detail matter.
What Is The Driving Excellence Award?
Honda Driving Excellence is a national program that recognizes efforts made by a Honda dealership towards providing a best-in-class customer experience to its guests. It evaluates customer feedback in all departments, through mystery shops and store process audits by Honda representatives.
It is the highest level award the Honda Canada offers.
The first tier “Honda Driving Excellence™ Dealer” recognizes dealers for outstanding achievements in Sales & Service Mystery Shops, and 12 additional key performance indicators. The second tier “High Achievers Club” recognizes dealers with the highest score vs other Honda dealerships with respect to the criteria outlined in Tier 1.
What Does This Mean For You As A Customer?
It means that you can continue to expect the very best in customer service at Okotoks Honda. Expect excellent product knowledge. Expect transparent and seamless, pressure-free sales advice when you are researching your next used or new vehicle. Expect fast and efficient vehicle service done with expertise and integrity. Expect the honest and personal customer care that our clientele have come to expect.
Okotoks Honda thanks all its associates and partners for their tireless work towards challenging the status quo and delivering on our vision of providing guests with an extraordinary customer experience. We also thank Honda Canada for their ongoing support and guidance.